Date & Time:
Thursdays, October 23, 30, November 6, 13, 20, December 4, 11
3:30 p.m. – 6:00 p.m.
(This course consists of 7 classes)

Fee*:
$495, ABC Member Discount
$695, Non-Member
*Additional book fee may apply

Where:
Via Zoom – Link to be sent out upon registration

Description:
Participants will bring real-life challenges and lessons learned for everyday leadership and communication situations typical of the construction industry. Assessments, group work, and supplemental readings make this an eye-opening and engaging program.

Objectives:

• Identify the challenges that the transition into supervision brings.

• List the resources, techniques, and characteristics a successful leader uses to get the job done.

• State the advantages of using various approaches to lead people effectively.

• Demonstrate effective communication and active listening.

• Demonstrate use of positive vs. developmental feedback for motivation and coaching.

• Identify the root causes of performance discrepancies.

• Discover methods to handle conflict.

• Address common communication challenges between the field and office.