Date & Time:

Thursdays, July 29, August 5 , 12, 19, 26 and September 2 

3:30 p.m. – 6:00 p.m.

Fee*:

$415, member
$615, non-member
*Additional book fee may apply

Description:
Participants will bring real-life challenges and lessons learned for everyday leadership and communication situations typical of the construction industry. Assessments, group work and supplemental readings make this an eye-opening and engaging program.

Objectives:

• Identify the challenges that the transition into supervision brings. 
• List the resources, techniques, and characteristics a successful leader uses to get the job done. 
• State the advantages of using various approaches to lead people effectively. 
• Demonstrate effective communication and active listening. 
• Demonstrate use of positive vs developmental feedback for motivation and coaching. 
• Identify the root causes of performance discrepancies. 
• Discover methods to handle conflict. 
• Address common communication challenges between the field and office.

Instructor:

Jennifer Landon, Director of Education and Workforce Development at Associated Builders & Contractors of New Hampshire and Vermont